1-877-543-7669
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Questions about CHIP coverage
Q:
I need to get new health plan cards for my children. Who do I call?
A:
For information about health plan identification cards, call your children’s medical and dental plans. If you don’t know your children’s health plans, call CHIP/Children’s Medicaid toll-free at 1-877-543-7669 and ask what plans your children are enrolled in. You can also search CHIP medical and dental plans on the Current Members page of this website.
Q:
I need to see if my child still has CHIP. I recently tried to take him to the doctor, but the office told me my child is no longer covered. I didn’t get any information about renewing.
A:
Call CHIP/Children’s Medicaid toll-free at 1-877-543-7669.
Q:
Would CHIP cover braces for my kids’ teeth?
A:
No. Orthodontics (braces) are not covered by the CHIP/Children’s Medicaid program. Many other dental services are covered. Call your CHIP dental plan for information on what dental services are covered.
Q:
I want to change my son’s doctor. How do I do that?
A:
You’ll need to call your son’s CHIP medical plan. If you don’t know your children’s medical plan, call CHIP/Children’s Medicaid toll-free at 1-877-543-7669 and ask what plan your children are enrolled in. You can also search the Find Your Medical Plan page of this website.
Q:
I want to change my child’s CHIP health plan. How can I do that?
A:
The only times you are able to change your child’s CHIP medical or dental plans are:
Call CHIP/Children’s Medicaid toll-free at 1-877-543-7669.
-
Within the first 90 days from the time your child’s CHIP coverage starts; -
When you renew your child’s CHIP coverage; or -
If you move out of your CHIP service area.
Call CHIP/Children’s Medicaid toll-free at 1-877-543-7669.
Q:
I need dental insurance for my children. I noticed that CHIP has dental insurance, but also includes medical, which we do not need. Is there a way to get just the dental portion?
A:
No. CHIP does not offer dental coverage as a separate plan.
Q:
How can I find out when my daughter’s CHIP is up for renewal?
A:
If we have your current address, we will send you a CHIP renewal packet three months before your child’s coverage is due to end. You can also call CHIP/Children’s Medicaid toll-free at 1-877-543-7669 and ask us.
Q:
Can you help me find an optometrist that takes CHIP?
A:
You’ll need to call your child’s CHIP medical plan. If you don’t know your children’s medical plan, call CHIP/Children’s Medicaid toll-free at 1-877-543-7669 and ask what plan your children are enrolled in. You can also search the Find Your Medical Plan page of this website.
Q:
My baby is due in 7 months. Does CHIP offer coverage for my unborn child?
A:
Yes. CHIP perinatal coverage provides prenatal benefits for unborn babies and full CHIP coverage for babies’ first few months of life. Learn more, or call CHIP/Children’s Medicaid toll-free at 1-877-543-7669 to get more information and start an application.
