Questions about Children’s Medicaid coverage
I have a question about my children’s Medicaid services. Who should I call?
If your children have Medicaid, call your child’s STAR or STAR+PLUS medical or dental plan. There’s a list of the Medicaid health plans on the Questions about your benefits page of the HHSC website.
I have a question about my child’s Medicaid case. Who do I call?
Call or visit your local HHSC benefits office. You can find the nearest one by calling 2-1-1 or search our locations online.
I received my son’s Medicaid ID card, but I don’t know which doctors I can take him to. How do I find a doctor that takes Medicaid?
Search our providers. Enter your child’s Medicaid medical plan (if your child is enrolled in one) and your ZIP code or county to see a list of doctors in your area.You also can call your child's Medicaid medical plan. The name of the plan and its toll-free phone number are printed on your child's Your Texas Benefits Medicaid card.